Help Desk in Public Area

Ever had a quick question in a public place but could not find someone to ask? Most public venues have help desks but they often seem to be un-staffed or sometimes they are staffed but the lines seem impossibly long and slow moving.

Site maps and directories are the kind of things you want ready access to. You don’t want to get bogged down.

If you are in a giant shopping mall or outlet of some kind you could always seek out one of those directory monoliths placed here and there. But PXT Portal could still help out here considerably.

First it can provide more details about the stores you are seeking: more specifics about the mission or theme of the store, where it is located, what it looks like, phone numbers, website address, and its hours of operation. Second, you can save all that information on your PXT Probe-enabled smartphone. So whether you decide to head over to that special store right after lunch or two weeks later, all the information you need is still with you. No return trips to the directory monolith are required!

The shopping mall is just one example. You get the general picture though. A directory is a directory whether we are talking about shopping malls, a hospital, or some business park.

PXT can enhance - or in some cases replace - help desk facilities in all these places:

  • Shopping malls
  • Mass transit stations
  • Airports
  • Stadiums
  • Convention centers
  • Business parks
  • Hospitals
  • Zoos
  • Theme parks